Reliable Carpet Cleaning FAQ's

Answer: At least yearly, but frequency depends on factors like foot traffic, pets and children.

Answer: Clear the floor of clutter like toys, small furniture and delicate items. Vacuum the carpets to remove loose dirt and hair. You should secure pets and children to ensure their safety.

Answer: The carpets usually dry within a couple of hours.

Answer: We do our best to remove stains but we can't guarantee it.

Answer: Our cleaning products are safe for people and pets.

Answer: Professional carpet cleaners use more powerful equipment and are able to remove deep-seated dirt, allergens and bacteria, which will prolong the life of your carpet. "Do it yourself" machines are less effective and leave behind residue. Carpets need to be cleaned at a high temperature needed to sanitize.

Answer: It does make it easier if you vacuum before your get your carpets cleaned and they should be vacuumed regularly.

Answer: To keep your carpets cleaned longer after a professional cleaning you should not walk on your carpet with your shoes that you wear outside. You should also vacuum regularly and avoid walking on the carpet until it is dry.

Answer: Yes, the cleaning chemicals are safe.

Answer: A professional cleaning process will both refresh the carpet and avoid damaging the fabric. Regular carpet cleaning will extend the life of your carpet by removing dirt and debris that can cause wear and tear on the fibers.

Answer: The cost depends on many things, the square footage, how many rooms need to be cleaned, how soiled the carpets are and if extra services like stain and odor removal are required.

Answer: Any time of year you can have your carpets cleaned but spring, summer and fall are the best or when you have spills and/or stains. The sooner you have them cleaned the better chance the stain will come out.